Terms and Conditions "Green Gallery Bed and Breakfast Hua Hin"

1. Our room rates are inclusive of tax, service charge and breakfast for 2 persons.
2. Check-in time is 14:00 hours and check-out time is 12:00 hours. Guests staying after 15:00 hours will be charged the full rate. This charge does not oblige us to provide guests an additional room night, however. Should you wish to extend your stay, please make arrangement in advance with us and we would do our best to accommodate your need.
3. Each room can accomodate up to the maximum number of people specified for that room. Each additional person will be charged THB800/night. Up to 2 children under 10 may stay in the same room with their parents for no charge.
4. Your small pets are welcome with conditions. Please notify us and get our approval should you wish to bring pets to our premise. As a gratuity to our housemaids, the extra charge for pets is THB600/night. Pets must be under your command at all times.
5. Room and deposit payment may be made by cash, money transfer to specified bank account, money transfer via an approved payment service, or with your credit cards.
6. For deposit and payment via money transfer, please complete the transfer within 3 days once we notify you of room availability. In the meantime, we will reserve the room for you in the order we have received. However, we reserve the right to change your reservation request until we have received the deposit in full. Please also keep the transfer/pay-in slip as evidence and prepare to present it upon arrival.
7. Your room reservation is considered complete only when we have received the deposit payment in full. We will contact you via telephone or email to confirm your reservation.
8. For deposit and payment with credit cards, if we are able to reserve a room for you, we will charge the deposit amount to your credit cards, and contact you via email to confirm the reservation and the approval. Also, we will charge your credit cards for the remaining sum of room charges after checking-in unless you notify us that you wish to pay the remaining sum with an alternate agreed method.
9. Reservation via an agency is considered complete only when we have received the payment from your agency in full.

Deposit Payment

1. Staying during Low Season (June - October except Friday, Saturday, holiday or long weekend)
   - For 1 or 2 nights stay, please deposit the amount equal to full room charges at least 15 days prior to the check-in date
   - For more than 2 nights stay, please deposit 50% of room charges at least 15 days prior to the check-in date
2. Staying during High Season (November - May including Friday, Saturday, hoiliday and long weekend)
   - For 1 or 2 nights stay, please deposit the amount equal to full room charges at least 30 days prior to the check-in date
   - For more than 2 nights stay, please deposit 50% of room charges at least 30 days prior to the check-in date

No Show Policy

1. We cannot make a refund if you fail to show up at the time and on the day specified in the reservation without notifying us in advance and receving our confirmation of cancellation. The cancellation charges are calculated by reference to the schedule below.
2. If you fail to show up before 18:00 hours on the day specified in the reservation, we reserve the right to change your reservation and your depoist will be non-refundable.

Cancellation and Charges
You may cancel or change your reservation under the following payment conditions:

1. Staying during Low Season (June - October except Friday, Saturday, holiday or long weekend)
   - More than 45 days prior to the check-in date, no room charge
   - More than 30 days prior to the check-in date, 50% of room charges
   - More than 15 days prior to the check-in date, one night room charges + 10%
   - 0-15 days prior to the check-in date, full room chargess
2. Staying during High Season (November - May including Friday, Saturday, hoiliday and long weekend)
   - More than 60 days prior to the check-in date, no room charge
   - More than 45 days prior to the check-in date, 50% of room charges
   - More than 30 days prior to the check-in date, one night room charges + 10%
   - 0-30 days prior to the check-in date, full room charges

Changes to the Reservation

1. Additional stay or room request is subject to availability.
2. Additioanl stay or room request is not guaranteed until you have received our confirmation via email.

Refund Policy

1. Any refundable amount may be subject to financial charges and fees but not exceeding 5% of the refund amount.
2. All deposit payments are non-refundable.